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The role of program officer at foundations is an important one — especially to the grantees whose experiences with funders are greatly shaped by their interactions and relationships with their program officers. Yet, relatively little is known about the intricacies of the program officer role. What are program officers’ backgrounds? On which responsibilities do they spend most of their time? How do they think of their relationships with their grantees?

Relationships Matter: Program Officers, Grantees, and the Keys to Success sheds light on what constitutes a strong funder–grantee relationship, what nonprofits say it takes for funders to foster such relationships, and the crucial role that program officers play in the equation.