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DIRECTOR, OPERATIONS (GIVING), CORPORATE RELATIONS

Position: 
DIRECTOR, OPERATIONS (GIVING), CORPORATE RELATIONS
Application Deadline: 
Friday, November 12, 2021
Organization: 
Job Description: 

THE POSITION

Corporate RelationsGenentech Corporate Relations is a multi-disciplinary group that focuses on nurturing and upholding the reputation and culture of Genentech. We strive to define and elevate Genentech’s impact on world health and contribution to society. We do this by telling the stories of our people, science, medicine, and company, and by inspiring belief in the company’s purpose. We support employee engagement through exciting communications and employee experiences. We celebrate and communicate our cutting-edge science and the launch of our medicines. We empower our communities through our charitable giving, award winning signature programs and employee volunteerism.

Corporate Relations Business Operations is accountable for creating customer-centric solutions that bridge Corporate Relations strategy and execution through operations, business support, and compliance.  

About the Role:

The Director of Giving Operations is responsible for setting strategy and leading an operations team that is specifically focused on: 

  • Grants Management 

  • Employee Giving Operations 

  • Foundation Operations Support 

  • Non-Monetary Donation Operations 

  • Giving Reporting, Analytics, and Measurement 

  • Grantee Experience 

  • Giving Training and Compliance  

Key Responsibilities: 

  • Setting strategy, vision, and priorities for the Giving Operations team, as well as the broader Business Operations function. 

  • Frontline people manager of the Giving Operations team

  • As a member of the Business Operations Leadership Team, accountable for independently leading large scale and cross-functional Corporate Relations projects and workstreams

  • Serve as a strategic operations advisor to the Head of the Citizenship and Engagement function and their extended leadership team  

  • Lead initiatives to improve the end-to-end grantee experience, with a focus on ensuring that our processes and operations drive equity and are grounded in grantee centricity

  • Manage analytics and impact measurement associated with the overall giving portfolio

  • In partnership with Genentech Foundation staff, develop and manage foundation operations, including due diligence, grantee experience, budget planning, and grants management. 

  • Continually evaluate, prioritize, and enhance existing processes and systems to drive improvements, efficiencies, and compliance risk mitigation

  • Develop customer centric trainings and resources for internal stakeholders and external partners on giving program 

  • Manage giving compliance  / due diligence initiatives by overseeing audits, developing risk mitigation processes, and serving as an internal resources for colleagues and stakeholders on giving compliance 

  • Giving budget management / forecasting to support financial stewardship 

  • Contribute to a team culture of innovation, enterprise-level thinking, collaboration, and impact

 Qualifications and Experience:

  • Bachelor’s Degree required. 

  • 8 or more years relevant experience, specifically in operations, compliance operations, grants management, or employee giving/match program management required. 

    • Experience working in corporate philanthropy or a private foundation preferred. 

  • 2 or more years people management experience required 

  • Proven track record at leading large change management projects, including project management, policy development, communication/training planning, and vendor management

  • Expert knowledge (or a demonstrated aptitude to learn) healthcare compliance, charitable giving / grants due diligence, and the rules related to private foundations

  • Extensive experience developing metrics and analytical insights

  • High-level proficiency in Google applications (gCal, gDoc, gSlides, etc) and Salesforce  required

  • Business travel for internal and external meetings as required

 Skills / Abilities:

  • Exceptional leader – able to inspire and motivate people to make a big impact and deliver their best every day. Track record of having the courage to drive change, while balancing risks and pacing for success

  • Ability to build networks, collaborate and influence across the department and the enterprise

  • Demonstrated experience with strategic planning process, goal setting, priority setting and resource allocation

  • Excellent planning and prioritization skills with the ability to multi-task and adapt

  • High proficiency in decision making; understanding the broad context for decisions and taking accountability for the outcome

  • Impeccable ethics and integrity