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Director, Donor Engagement

Director, Donor Engagement
Application Deadline: 
Friday, April 30, 2021
Job Description: 

Silicon Valley Community Foundation is seeking an experienced leader for its donor engagement department. Reporting to the senior vice president of donor engagement, the director, donor engagement is responsible for enabling a world-class donor experience through exceptional donor stewardship and the management of a talented, high performing staff, ensuring implementation of SVCF customer service standards, and departmental leadership.   

This role will be managing a segment of donors who generally desire a collaborative relationship with SVCF, regularly use advising services, and are engaged in local philanthropy (though not exclusively). This position requires proactive customer service skills alongside a deep understanding, or capacity to learn, the myriad of issues that underserved communities face, and the ability to articulate those issues, and build and maintain strong relationships, with donors.