Socialize With Us

Listening To Your Grantees

Thursday, August 14, 2014 -
2:00pm to 4:00pm PDT
The James Irvine Foundation
One Bush Street, Suite 800 San Francisco, CA
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Building strong funder-grantee relationships are at the heart of grantmakers' work. Yet, there can be a wide gap in perception by funders and grantees—grantmakers believe they communicate effectively and grantees continue to report inconsistent or insufficient communication from foundations. The Center for Effective Philanthropy's research finds that grantees' perceptions of foundations are powerfully affected by their relationships with foundation staff and shows that strong relationships depend on high-quality interactions, clear communications, and effective grantmaking processes.

How are your relationships with your grantees? If you want to work better with your grantees or would you like to improve the impact of your grants, please join us for this practical, interactive workshop that will explore strategic approaches to developing stronger relationships between you and your grantees. Please come ready to talk about how your giving program is delivering on this important question!

Join Us To

  • Learn how strong relationships and effective communication impact the intended outcomes desired by grantors and grantees;
  • Understand how to strengthen grantor-grantee relationships;
  • Hear from colleagues at One World Children's Fund and Blue Shield of California about how they strengthened their relationships with grantees; and
  • Discuss with peers how to appropriately plan for effective and authentic communication ranging from in-person communication to online communication.

Target Audience

This workshop is designed for program staff, grant managers, communications staff and others who work with grantees.  We encourage you to bring others from your organization who interact with grantees at a different stage of the funding cycle.

This workshop is free and open to NCG members and members of the Grants Managers Network.


Steph 'Allie' Heckman is Executive Director of One World Children's Fund, which partners with more than forty community-based organizations serving children in over twenty countries around the world. Steph has more than 15 years' experience in international non-profit development and management. Before joining One World, Steph was leading development efforts with the International Rescue Committee as the Regional Development Manager for Northern California. She previously led the development program for Africa Now, a UK non-profit which supported grassroots organizations throughout sub-Saharan Africa, and worked on fundraising initiatives for Amnesty International.

Austin Long is Director at the Center for Effective Philanthropy, where he leads relationships with funders using CEP's assessment tools, with a particular focus on funders in the western half of the country. He oversees the creation and presentation of CEP's assessment reports, and assists in the development of new assessment tools. Austin is a frequent speaker at conferences and to funder boards and staff on topics of grantee, donor, and foundation staff feedback.

Before joining CEP, Austin worked at the Corporate Executive Board where he focused on providing assessment tools, research, and networking to a global membership of senior executives. He is currently pursuing a certificate in Advanced Project Management at Stanford University and serves as an Advisory Board Member for an education nonprofit in the Bay Area. Austin holds a BS in Engineering Science with concentrations in Corporate Strategy and Management of Technology from Vanderbilt University.

Gwyneth Tripp is the Grants and Contracts Manager for the Blue Shield of California Foundation. In her role, she oversees the grants and contracts processes, ensuring they are efficient and user-friendly for grant applicants. Always on the hunt for practices that may enhance the Foundation's impact, Gwyneth aims to cultivate a culture of inquiry and curiosity. She joined the Foundation in 2004 and has played a role in core operations ever since.

Gwyneth grew up in the San Francisco Bay Area, where her connection with social justice and health began. While serving as chair of the Berkeley Youth Commission and interning at the Immune Enhancement Project, she experienced firsthand the challenge of providing holistic care to vulnerable populations. She later carried this insight to her work at other nonprofit organizations.